Select Your Perfect Plan

Basic Support – Free / Included
USD 0.00
Free
Ticket & Email Support (Business hours)
Knowledge base access
Basic troubleshooting (DNS, account, billing issues)
  • up to 24 hours Response time
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Priority Support – KES 1500/month per account
USD 29.00
Monthly
Faster ticket response (within 4 hours)
Live chat support (business hours)
Help with migrations (websites & databases)
Assistance with server configurations
Proactive updates on incidents & maintenance
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Premium / Managed Support – KES 3000 /month per account
USD 99.00
Monthly
24/7 ticket, chat & phone support
Proactive monitoring & alerts
Full server management (OS updates, security patches, backups)
Custom solutions & hands-on troubleshooting
Dedicated support manager
  • within 1 hour Response time
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